Support

Check out our PGSD FAQs below.

PGSD Content

Learning how PGSD works will help you to stay out of the overwhelm that perfectionists find themselves in so often and stop you from falling off the wagon.

First, we recommend that you Watch This First: How To Make The Most of PGSD (6 minutes).

Next, we recommend that you download your PGSD Checklist and follow the steps outlined on the Start Here page.

Yes! If you don’t have a desktop or simply prefer not to use it, you’ll be able to get the complete PGSD experience from your phone by visiting perfectionistsgettingshitdone.com

We recommend allowing your phone to save your password so you can access PGSD effortlessly.

We recommend that you visit the Start Here page and work through the steps outlined.

You can spend as little as an hour in PGSD each week and begin to see personal development. A couple of hours spread out throughout the week will lead to even more growth.

Ultimately, there is no right or wrong way to show up in PGSD. 

For tips on how to make the most of PGSD, watch How To Make The Most of PGSD (6 minutes).

For tips and encouragement, watch How To Consistently Show Up For PGSD No Matter Your Schedule (3 Minutes).

If you’re finding it difficult to check in consistently, we recommend downloading the PGSD Private Podcast so you can listen to coaching call replays and meditations on-the-go. This helps you easily stay connected to PGSD.

To download the PGSD Private Podcast, click here.

PGSD Coaching Calls + Private Podcast

24 hours before each call we’ll send you an email with the coaching call link and details for that call.

You can apply to get coached on any of our group coaching calls 48 hours before the call by filling out our Coaching Application Form found on the PGSD Calls page.

During the coaching call, the PGSD coach will call your name for coaching if you’ve been selected, and invite you to show up on video to get coached. Everyone else will have their videos off and microphones muted but you can chat with them in our chat box. 

These calls feel like 1:1 sessions but benefit everyone, because we can often relate to each others’ struggles and oftentimes we have the same questions.

If you’re interested in watching or listening to any of our replays, you can find them on the PGSD Calls page or the PGSD Private Podcast here.

To submit a request to get coached live, all you need to do is fill out our Coaching Application Form, found on the PGSD Calls page, 48 hours before the call you’d like to be coached on. Then be sure to attend the call on time so the coach can bring you onto the call if you’re selected.

Remember to check your camera and microphone before you get on the call. You’ll need to have your video on if you’re selected to get coached.

Please note: We will only accept applications that are filed at most 48 hours in advance. If you apply more than 48 hours before the call you may not be considered.

All replay recordings are saved to the PGSD Calls page within 24 hours of the call taking place.

If you’re new to being coached or are not sure if your question fits one of our coaching call topics, we still encourage you to apply to get coached. 

We recommend picking a call that sounds closest to what you’re struggling with – we currently have Impossible Goal, Productivity, Business and Get Back on Track calls.

If you’re still unsure, submit a request for the next call you can attend. Our coaches can coach you on perfectionism, procrastination, productivity, goals, self-confidence, relationships, money, career or anything else that’s coming up for you on your personal growth journey.

Watch this video to learn how you can convert the coaching call times into your timezone by adding them to your calendar (2 minutes).

You can also use a FREE timezone converting website. Here are some of our favourites:

Please note: Brisbane’s timezone (AEST) is never AEDT even though some websites say this (Brisbane, Australia does not have Daylight Savings). To convert the call times accurately, convert for ‘Brisbane’ rather than ‘AEST’.

Watch this video for easy, step-by-step instructions on how to add the PGSD Coaching calls into your iCal or Google Calendar (2 minutes).

Take me to the PGSD Calls page to add coaching calls to my calendar.

All replay recordings are saved to the PGSD Calls page within 24 hours of the call taking place.

For on-the-go listening, you can listen to all of our PGSD Call replays on our PGSD Private Podcast.

The great thing about having these replay recordings is that whichever call you decide to listen to, you’ll gain value from it.

We recommend selecting the topic you’re interested in most first: 

  • Business
  • Productivity
  • Impossible Goal 
  • Get Back On Track

After you’ve decided upon a topic of interest, you can click through each of the videos under that topic and in the descriptions we’ve listed out the ‘Topics Discussed’ for that call. This will help you find content that serves where you are on your personal development journey right now.

If you’re still not sure which calls to listen to first, we recommend listening to the most recent coaching call and working your way back.

The PGSD Private Podcast is a private podcast that is only available to members of PGSD. We upload all of our coaching call replays and meditations for easy, on-the-go listening.

This is a great way to make the most of PGSD without putting pressure on yourself to log in every week.

To subscribe to the PGSD Private Podcast click here.

To subscribe to the PGSD Private Podcast, click here.

To learn more about what apps you can and can not listen to the PGSD Private Podcast on, click here.

PGSD Forum

The PGSD Forum is where you can connect with our community of members, and get encouragement and support. It’s a safe space, where you can find people who understand your dreams and relate to your struggles. You can ask questions, post a review of your journey week-to-week, get feedback on your impossible goal, share your wins and more.

To learn about using the PGSD Forum, please watch the below video instructions (5 minutes).

You can find the Forum by clicking Forum on the PGSD Dashboard.

You can access the PGSD Forum on your phone’s internet browser. We recommend allowing your phone to save your password and bookmarking this link, so you can access the forums effortlessly.

Watch this video for instructions on how to access the PGSD Forum on your phone (1 minute).

To create a thread simply go into our PGSD Forum, select a discussion topic and then select ‘Start a new topic’. It’s that easy!

To update your profile:

  • Select the Forum tab on the Dashboard > your member icon and username on the upper right of the page > ‘Profile’ in the dropdown menu that appears. This brings you to your profile.
  • Select ‘Update profile’ on the right (under the ‘Unread content’ link).
  • Edit your details, then click ‘Save.’

Great question! Watch this short video for how to use the PGSD Forum when you’re feeling overwhelmed.

Payments

If you are paying via Teachable because you joined PGSD before October 2019, here are the instructions to update your billing information.

For all other members of Perfectionists Getting Shit Done, please log into PGSD > on your Dashboard select ‘My Account’ > select ‘Payments’ > you will be able to update your information there.

Please don’t hesitate to reach out to support@samlaurabrown.com if you have any trouble or questions. We’re happy to help!

As a rule, we do not pause member subscriptions.

If you’re still on a recurring subscription for PGSD, it helps to remember why you started…

  • What kind of person did you know you could become when you joined PGSD?
  • What goals and dreams came to mind when you signed up?
  • How long have you been thinking about making this change? 

Yes, you can take all of the same steps to overcome perfectionism on your own, but getting support and encouragement from others who understand what you’re going through sets you up for accelerated success. 

Not sure where to start? We recommend working through the steps on the Start Here page.

Feeling stuck? We suggest signing up to get coached on one of our next PGSD calls.

Or post in our PGSD Forum – it’s easy! Sharing your journey lets us help you make the most of Perfectionists Getting Shit Done.

Please visit our cancellation page for more information on how to cancel your subscription.

Make The Most Of PGSD

You’re not alone! The best thing to do is to post about it in the PGSD Forum. Write ‘#support’ after your question or struggle so that one of our PGSD Community Managers can easily find you.

We want you to let us know you’re struggling (even if you’re usually a lurker) because this is really common, especially before you have a breakthrough. We’re here to help!

Watch this video to learn how to make the most of PGSD (6 minutes).

If you’d like to suggest a topic for us to cover please post about it in our PGSD Forum inside of our Member Support thread.

Still not seeing what you’re looking for? Post your question in the Member Support forum here.

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